Shipping Policy
Shipping Policy
Thank you for shopping at TrulyPure.pt, operated by TrulyForYou, Lda.
Below you will find detailed information about our shipping methods, destinations, delivery times, and costs.
Shipping Destinations & Rates
We currently ship to the following regions:
-
Portugal (Mainland) & Spain
Free standard shipping
Estimated delivery time: 3–7 business days -
Portugal Islands (Azores & Madeira)
Standard shipping: €9.95
Estimated delivery time: 7–15 business days -
Europe
Standard shipping: €9.95
Estimated delivery time: 3–7 business days -
North America
Standard shipping: €16.30
Estimated delivery time: 7–12 business days -
Rest of the World
Standard shipping: €13.70
Estimated delivery time: 7–12 business days
Order Processing
All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped.
Shipping Delays
Delivery times are estimates and may vary due to external factors such as customs procedures, weather conditions, or carrier delays. TrulyPure.pt is not responsible for delays caused by third-party shipping providers.
Customs, Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Contact Information
If you have any questions regarding shipping, please contact us:
Email: trulyforyoulda@gmail.com
WhatsApp: +351 938 940 046